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Call or text (best) (817) 903-8570
(Nov. 27th update) READ THIS PLEASE!
Mon-Fri, 4:00-7:30 pm are the guaranteed to reach me / office hours: hours that you can EXPECT to reach me on the phone or get a call back.
LOCALS, wholesale meet-ups in DFW at 7:30pm. Different times can be arranged sometimes for WHOLESALE orders or first timers.
Dear valued, loyal clients,
I TRY to answer the phone / call back other times, but can't always. You are welcome & encouraged to call / text on weekends and are likely to hear back right away, but also may not get a call back until Monday at 4pm. PLEASE SAVE MY NUMBER IN YOUR PHONE SO YOU CAN ANSWER WHEN I CALL YOU BACK! Thank you!
Please place your orders on the phone ONLY (not through the site) until we get the new credit card processor set up (supposed to be this week)! If you don't get us when you call, just shoot a text (preferred) or voice mail if you don't have a cel phone. WE ALWAYS CALL PEOPLE BACK SAME OR NEXT BIZ DAY DURING OUR OFFICE HOURS! I wear sanitary / medical gloves and special clothes while working with your herbs, and it's not practical to take off the gloves and stop working each time the phone rings or a text comes in. Cel phones are full of germs and not even allowed in the herbal area. Yes, I run a very small, highly trained herbal business, with a unique history and very, very high, safe standards. Actually, our standards are where everybody's SHOULD be, but unfortunately they appear to be quite high, in comparison to the standard met today (mostly for the kratom). That is why stores continue to buy from us at fair prices to supply N. Texas and other states, because they do not EVER get in trouble selling OUR safe, clean, organic, fair trade product. You are welcome (and encouraged) to CALL ANY TIME, and calls are returned in order of call / text message (preferred if you don't catch us on the phone) or voice mail. I answer the phone and call people back daily during office hours and outside of these hours only when possible. I look forward to hearing from you for store or personal use!
Thanks for being such awesome, loyal, and fun customers! Serving you is a blast!
by Rose, (aka fresh Rose)
PS. If you speak Portuguese only its OK! Eu sou Braseleira!!!!!